None of Us is As Good As All of Us: How McDonald's Prospers by Embracing Inclusion and Diversity Review

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(More customer reviews)McDonald's statistics tell the story of its impressive business achievements. The company serves 58 million customers daily at 32,000 restaurants in 118 nations. It employs 1.6 million people, and had 2008 sales of more than $70 billion. That's a lot of "secret sauce." Through its vaunted Hamburger University, which opened in 1956 in an Illinois restaurant basement, McDonald's teaches store managers, owners and operators how to do things "the McDonald's way." Author Patricia Sowell Harris is in charge of diversity at McDonald's. She must be doing a good job, given that Fortune magazine cited McDonalds as the number one company for diversity two years in a row. Though Harris's book is, by nature, promotional, she does a good job of explaining how diversity works at McDonald's, why a diverse workforce is important and why it makes good business sense. getAbstract recommends her lessons on equitable employment to CEOs, as well as to human resource personnel, and training and hiring managers.

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An inside account of how McDonald's turns diversity into successEveryone knows McDonald's, one of the most recognizable brand names in the world. But few know the extent to which McDonald's continued and ongoing success is due to the company's internal philosophy of inclusion and diversity. One of the biggest employers in the world, McDonald's staff is one of the world's most racially, culturally, and religiously diverse.In None of Us Is As Good As All of Us, McDonald's Global Chief Diversity Officer, Patricia Sowell Harris, offers the first inside look at the company's philosophy of inclusion and diversity through interviews with more than 60 key employees and leaders. These accounts, of franchisees, suppliers, and employees, reveal how McDonald's embraces all races, creeds, and cultures to create unity and business achievement.• Written by Patricia Sowell Harris, McDonald's global chief diversity officer• Serves as a template for any business that wants to embrace wider diversity and use it to prosper• With a Foreword by Jim Skinner, McDonald's CEO since 2004• A first look at the inner workings of McDonald's impressive diversity and inclusion philosophyFor any business leader who wants to embrace diversity and encourage team unity, None of Us Is As Good As All of Us offers inspiration and guidance.

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